Please note than anything purchased from Hilary’s House is HAND MADE.
Each bead and button has been placed by hand or tweezers
All care has been taken to ensure NO buttons and VERY few beads fall off.
By the sheer process of the building up of glue and buttons, to give the depth and detail to our artwork, our experience is that the odd sliver bead may fall off.
Please note that all care is taken to STOP this from happening, but due to the volume of beads that is required for each piece. One or two may not stick.
Please take our word that these are art works made with love and time and every effort is taken to stop it happening.
Please see below of what we consider expectable from your purchase.
What is acceptable bead or button loss?
As the button art pieces are all handmade and the nature of the gluing process, the odd sliver bead will fall off.
However, if buttons or large beads of any type fall off, we want to hear about it. This should not happen, not to say it may not. But we have taken care to prevent this from happening. Please contact us if this does as we can repair the artwork or replace it at our cost.